Mail-forwarding businesses

Register a mail-forwarding business

You need to register with us if you operate a business in Royal Greenwich that offers: 

• a virtual office
• an accommodation address
• mail-forwarding or holding service 

To register with us you need to: 

• download and complete an application form
• return the form to us along with the one-off registration fee of £123.30 

We'll issue a certificate of registration on receipt of the application.

Complete this form to register as a mail-forwarding business:

Client records

You must keep records of all your clients, including copies of their: 

• identification (ID)
• proof of address 

This legal control was introduced under the London Local Authorities Act 2007. 

Failing to register or keep records as required, or making false entries could result in a maximum fine of £5,000.  

Your clients must provide 2 documents, one from each list. 

Proof of identity 

This must be a photo ID: 

• blue badge (for disabled drivers)
• driving licence (with photocard)
• employment ID card
• HM Forces ID card
• national ID card
• passport
• student card 

Proof of address 

This must show both name and address: 

• bank or building society statement
• benefit book
• Benefits Agency letter
• credit card or store card bill
• Council Tax bill
• financial statement, such as a pension or endowment
• gas, electricity, water or phone bill
• mortgage statement
• P45 or P60 statement
• payslip
• student residence agreement or other proof of accommodation
• tax coding notice from HM Revenue and Customs
• television licence
• valid insurance certificate