A heat network supplies heating or cooling to other properties from a central source.
Who can apply
You can get heat networks relief if your property is only used, or mainly used, as a heat network.
A heat network is eligible if it:
- take its energy from a low carbon source
- supplies heating and cooling to other properties - for example, homes, shops, public buildings, hospitals or offices
A heat network is not eligible if it:
- supplies heat or cooling for industrial use - for example, to create products in factories
How to apply
To check if your property is eligible for heat networks relief, contact the Valuation Office Agency (VOA).
What you’ll receive
You will not pay business rates if your property is eligible for heat networks relief.
If your circumstances change
Report any changes in circumstance to make sure:
- you’re paying the right amount
- you do not get a backdated increase in your bill
- you do not overpay your bill
If your property is no longer only or mainly used as a heat network, contact VOA.