Business improvement relief

Business improvement relief supports you to invest in your business property. 

Who can apply

You can apply for a business improvement relief if you have:  

  • increased the size of your business property
  • improved the physical state of your business property
  • occupied the property before, during and after the improvement works 

How to apply

To apply, email us at business-rates@royalgreenwich.gov.uk

In your email you must include: 

  • your business rates account number 
  • floor plans
  • photographic evidence of improvements made 

After you've applied

A business rates inspector will visit the property to assess the improvements made. 

Not all improvement works qualify for relief. 

The assessment is then taken to the Valuation Office Agency (VOA). They’ll make the final decision about whether to award the relief. 

The VOA will post or email you a certificate showing the new rateable value

The certificate is valid for 12 months from the completion date of the improvement works. The VOA can amend the certificate during the 12 month period if further improvement works take place. 

What you’ll receive

We’ll decide how much relief you get based on: 

  • your property’s rateable value
  • the type of improvements you’ve made 

More information

Find out more about improvement relief on the GOV.UK website