Report a road obstruction

Unlicensed obstructions on roads and pavements

Unlicensed obstructions on public roads and pavements may lead to accidents if they are not removed quickly.

How to report a problem

If the problem is on a public street, road or highway, use our online form to report the problem.

Online form: Report a road or pavement obstruction

Please be prepared to tell us the street name or pinpoint your location on a map so we can get to the location quickly.

If the problem is on a council estate, or on the outside of a council block, contact our Cleaning team by telephone on 020 8921 4661. 

What happens next?

When we receive your report, we will inspect the road or pavement within two working days.

If emergency action is needed, we will act within 24 hours to remove the obstruction. For other urgent problems, we usually take action within 15 working days.

Please note that builders need to apply for a licence to put scaffolding and hoardings, building materials and skips on the streets. The Royal Borough of Greenwich regularly inspects the sites to make sure that builders comply with the conditions of the licence.

Contact the Cleaning team

Report a street cleaning problem

020 8921 4661

Emergency: 020 8854 8888 out of hours

Birchmere Business Site,
Eastern Way,
London SE28 8BF

Opening hours: Monday to Friday 8am to 8pm, Saturday and Sunday 8am to 1pm.