Comments and complaints about parks and open spaces

Make a suggestion or report a problem

To make a suggestion or report a problem relating to parks and open spaces in the borough, please contact our Parks and Open Spaces team at

For example, you may wish to:

  • Make a suggestion
  • Request information
  • Complain about the upkeep of a green space
  • Report an accident in a park, allotment or cemetery
  • Find out how to claim insurance if you have been involved in an accident in a park, allotment or cemetery

Vandalism and anti-social behaviour

For incidents such as vandalism and anti-social behaviour, you will get a faster response by calling us on 020 8856 0100.

We will take your name, address and the nature of the complaint. We will then put you in touch with a senior parks officer immediately if possible, or get one to return your call as soon as we can.

The relevant officer will investigate the problem and take appropriate action, including legal action if required.

In the case of more serious problems, you are advised to contact your local police station directly.

Find your local police station (Metropolitan Police website)

Locked in a park or cemetery?

If you find yourself locked in park or cemetery, please call our 24-hour emergency number on 020 8854 8888.

Contact Parks and Open Spaces

For issues relating to council-managed parks and spaces. 24-hour emergency contact number: 020 8854 8888.

Oxleas Woods Centre,
Crown Woods Lane,
London SE18 3JA.

020 8856 0100

020 8319 1943