Report street lighting faults
Faulty street lamps
We inspect street lights regularly, but sometimes defects can occur between inspections.
How to report a street lighting fault
Tell us the street name and nearest house number or the number of the lamp column so we can get to the location quickly.
The easiest way to report faulty street lighting is to use our online form.
By email and telephone
You can report a dangerous street light out of office hours by ringing our emergency number.
If the problem is in a council estate, or on the outside of a council block, contact the Cleaning team.
If the problem is on a public street, road or highway, or in a public park, contact the Highways team.
What happens next?
Once we receive your report, we will inspect the problem within two working days.
We will usually change the bulbs within three working days. However, if the problem is related to an underground cable fault, repairs will take longer.