Our service centres

The Eltham Centre

2 Archery Road,
London SE9 1HA

View The Eltham Centre in a larger map

Regular opening hours and facilities

  • Building opening times: Monday to Friday from 7am to 10pm, Saturday and Sunday from 9am to 5pm
  • Cash office: Monday and Friday from 9am to 5pm (closed 1pm to 2.15pm) - the cash office will close permanently from 3 March 2017.
  • Service centre: Monday to Thursday from 8am to 8pm, Friday 8am to 6pm, Saturday 9am to 1pm and 2pm to 5pm. Closed bank holidays. Please arrive 30 minutes before close of service.
  • Disabled access: Signing and hearing loop facilities are available for deaf customers to access council services during office hours. Wheelchair access is available via the Archery Road entrance
  • Self-service kiosk: Monday to Friday from 7am to 10pm, and Saturday and Sunday from 9am to 5pm

Book an appointment

Make an appointment for all Council Tax and benefits enquiries. To make an appointment or speak to an adviser, call 020 8921 4147 for Council Tax or 020 8921 4900 for benefits.

The centre doesn't provide Council Tax and housing benefit advice on Saturdays.

Eltham Centre library

The Eltham Centre library offers an automated self-service facility during and outside library opening hours. There is also free internet access, with computers for public use.

Health and fitness facilities

The Eltham Centre has first-class leisure facilities provided by Better, including:

  • an eight-lane 25-metre competition pool with a seated spectator viewing area
  • a family pool
  • a health suite with spa pool, sauna, steam room and jacuzzi
  • a 100-station fitness centre with the latest cardiovascular and resistance machines
  • a group exercise studio providing a range of classes
  • a crèche for under-fives.

Children's centre

Eltham Children's Centre is located on site.

Contact Customer Services

Emergency out-of-hours number: 020 8854 8888

The Woolwich Centre,
35 Wellington Street,
London SE18 6HQ

The Eltham Centre,
2 Archery Road,
London SE9 1HA