Greenwich

CCTV

Who can view CCTV

You can ask to view any CCTV footage that you appear in. Under data protection law, you have a right to see any CCTV pictures if you are the subject.

Please note - For media or police requests, see the guidance below.

How to make a request

To request access, you need to download and complete a request form. You should be as exact as you can about time, date and place (within one hour of accuracy). 

Download the CCTV subject access request form

Send the completed form to the address on the form together with:

  • two proofs of identity - for example, driving licence, passport, recent utility bill
  • the administrative fee.

Costs

Each search costs £10. Cheques should be made payable to the Royal Borough of Greenwich

You may need to pay an additional fee to get a copy of a recording. 

What happens next

It takes up to 40 calendar days to get a response.

If we're satisfied with your reasons and can make sure that showing you the recording won't compromise anyone else's privacy, we'll grant your request.

You can only see footage of yourself unless all other individuals have consented. We will blank out or edit the pictures to make sure no-one else can be identified.

Only the person who made the request can see the recording.

Getting copies

You can only get a copy of the recording if the data protection officer is satisfied that both of the following apply:

  • the recording won't become part of a live criminal investigation, civil proceedings, or complaint
  • proper procedures will be followed.

If we do agree to give you a copy of the recording, we'll edit it to make sure that no-one except you can be identified.

Media requests

If you're a member of the media and you want to view CCTV footage, contact our press office - call 020 8921 6262 or email media.desk@royalgreenwich.gov.uk.

Before granting the request, we'll carry out checks to make sure your request would pass a test of 'disclosure in the public interest'.

Please note that if the material is to be used for crime prevention, your request must be signed off by a police inspector.

If the material concerns public wellbeing, health or safety, your request must be agreed by a senior official from the Royal Borough of Greenwich - contact the Corporate Data Guardian by email at data.protection@royalgreenwich.gov.uk or by telephone on 020 8921 2383.

Police requests

If you're a police officer and you want to view CCTV footage, contact the CCTV manager - call 020 8921 2482 or email cctv@royalgreenwich.gov.uk

Contact Data Protection

Corporate Data Guardian,
The Woolwich Centre,
Third Floor,
35 Wellington Street,
London SE18 6HQ

020 8921 2383