Coronavirus COVID-19: Latest updates

Many council services are reduced or disrupted. Check our coronavirus page for the most up-to-date information. Read the latest and sign up for updates.

Your Questions Answered

  • Yes, Lewisham and Greenwich NHS Trust has installed special purposes 'pods' at Queen Elizabeth and Lewisham Hospital to test people for the virus. The isolation pods are one of many being built in Britain's NHS hospitals for people suspected to have the coronavirus.

    A clinician will take samples from the nose, throat and deeper respiratory samples, package and send them safely to Public Health England (PHE), Colindale.

    The NHS has also introduced a community testing service where trained staff visit people suspected of having the virus in their home.

    If you think you been at risk of contracting COVID9, you can undertake a self-assessment online: https://111.nhs.uk/service/covid9

    If you have these symptoms, however mild, stay at home and do not leave your house for 7 days from when your symptoms started.

    Do not go to a GP surgery, pharmacy or hospital.

    You do not need to contact 111 to tell them you're staying at home.

    Testing for COVID9 is not needed if you're staying at home.

    If you live with other people, they should stay at home for 14 days from the day the first person got symptoms.

    If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

    You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

  • The most common symptoms of coronavirus (COVID9) are a new, continuous cough and/or high temperature.

    Generally, coronavirus can cause more severe symptoms in people with weakened immune systems, older people, and those with long-term conditions like diabetes, cancer and chronic lung disease.

    If you think you been at risk of contracting COVID9, you can undertake a self-assessment online: https://111.nhs.uk/service/covid9

  • We do not know exactly how it spreads from person to person, but similar viruses spread by cough droplets or sneeze droplets. These droplets fall on people in the vicinity and can be directly inhaled or picked up on the hands and transferred when someone touches their face.

    Read more at: https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/

  • There is no specific treatment for coronavirus. Treatment aims to relieve the symptoms while your body fights the infection.

  • There is currently no vaccine for coronavirus.

    If you think you been at risk of contracting Coronavirus (COVID9), you can undertake a self-assessment online: https://111.nhs.uk/service/covid9

    Do not go to a GP surgery or hospital. Stay indoors and avoid close contact with other people.

  • If you have been in close contact with someone who is a confirmed case of Coronavirus (COVID9), contact NHS 111 now by dialling 111. Do not go to a GP surgery or hospital. Stay indoors and avoid close contact with other people.

  • There is currently no reason why your children should not continue to attend their early years, school or further education setting as normal.

    The best way to protect ourselves from infections like coronavirus is to wash our hands frequently with soap and water or use a sanitiser gel, as well as always carrying tissues and using them to catch coughs and sneezes, then putting the tissue in a bin. Read more at: https://www.nhs.uk/conditions/coronavirus-covid9/

  • Public Health England (PHE) has published guidance for care homes to support them in preventing the spread of Coronavirus (COVID9)

    Further information can be found here: https://www.gov.uk/government/publications/guidance-for-social-or-community-care-and-residential-settings-on-covid9

  • Face masks play a very important role in clinical settings such as hospitals but there's very little evidence of widespread benefit from their use outside of these clinical settings.

    The best way to protect ourselves from infections like COVID9 is to wash our hands frequently with soap and water or use a sanitiser gel, as well as always carrying tissues and using them to catch coughs and sneezes, then putting the tissue in a bin.

    Read more at: https://www.nhs.uk/conditions/coronavirus-covid9/

  • It is an evolving situation and for some people a very worrying time.

    Please talk to your friends and family and contact your GP to discuss any health and wellbeing concerns.

    There is lots of online advice services including Greenwich Time to Talk.

  • We understand that for some people self-isolation can be boring or frustrating. You may find your mood and feelings being affected and you may feel low, worried or have problems sleeping. You may also feel isolated and alone.

    However, we would not ask you to do this if it was not important. There are simple things you can do that may help, such as staying in touch with friends and relatives on the phone or by social media and you may find it helpful to talk to them, if you want to.

    There are also resources you can use, including Every Mind Matters and Good Thinking.

    Some people who have self-isolated have found it useful to re-connect with a hobby or learn a new skill through an online course. Read more at: https://publichealthmatters.blog.gov.uk/2020/02/20/what-is-self-isolation-and-why-is-it-important/

  • Please ask them to undertake an immediate self-assessment online https://111.nhs.uk/service/covid9 or call 111.

  • The Royal Borough of Greenwich is working closely with Public Health England, the London Resilience Group, NHS and local health partners to ensure that appropriate services and facilities are available to test for, treat and help slow the spread of the virus. The practice and response are well practiced and is the same for many infectious diseases.

  • The best way that everyone can help prevent the spread of COVID9 is always carry tissues and use them to catch coughs and sneezes, and bin the tissues. Wash your hands regularly throughout the day with soap and water or use sanitiser gel. Do not touch your eyes, nose or mouth if your hands are not clean. Avoid close contact with people who are unwell.

  • All patients and staff are urged to wash before entering the hospital and any ward and seek advice from your employer.

  • All travellers should follow guidance to prepare for their trip and reduce risk of exposure to coronavirus (COVID9). This includes:

    • Be aware of the latest official advice offered by the country you are departing from about travelling during this COVID9 outbreak. If you are travelling from or returning to the UK, check the up-to-date guidance from gov.uk and for information on any travel restrictions, Foreign and Commonwealth Office (FCO) foreign travel advice; (see the summary, health and entry requirements sections). You can also find general travel health advice for each destination from the National Travel Health Network and Centre on Travel Health Pro Country Information.
    • Check the impact this outbreak may have on your travel insurance coverage, including medical repatriation costs in case of ill health or any new restrictions on travel.
    • If you are elderly or have pre-existing health issues, you should be aware that if you do develop symptoms, you could be at increased risk of severe infection.
    • Contact travel agents or airlines (and the FCO link above) to get the latest advice on any local travel restrictions or local authority guidance for preventive measures.
    • Keep up to date with local or departing country advice throughout the trip; advice may change rapidly.
    • Be aware that there may be enhanced screening/monitoring at entry and exit ports.
    • Check the advice of the country you are travelling to. You may be required to self-isolate for a set period even if you do not have symptoms. It is important also to check where to get help if you feel unwell within a set period of travel (often 14 days).
  • If you have arrived back from countries where there is a higher risk of contracting the virus, please follow the Public Health England advice for travellers - visit https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public#advice-for-travellers and https://www.gov.uk/foreign-travel-advice

  • In line with PHE guidance, London City Airport is posting the latest advice around their terminal and in several languages, for passengers. In addition, new advice is being cascaded to all staff as soon as it becomes available.

  • Greenwich Ship Tier, located by the Royal Naval College and serviced through a floating cruise terminal, is managed by the Port of London Authority. There are no cruise ships due into Greenwich until May 2020, and there have been no cruise ships this year.

    There are three active piers and three disused jetties in Royal Greenwich. The Royal Borough of Greenwich owns and operates Royal Arsenal Pier, while Transport for London owns and operates the Greenwich and North Greenwich piers. Passengers cannot embark/disembark to countries outside of the UK from these piers.