We’re growing our digital team
Join our lovely, inclusive and mission-led team at Royal Borough of Greenwich to deliver meaningful services and products for our residents and staff.
An Ambitious Mission
The Roles
Lead User Researcher
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Senior User Researcher
As a Senior User Researcher, you will be part of our in-house product function to lead on our most complex and challenging work. You will be working in empowered multi-disciplinary teams and with partners throughout the entire design and delivery process. You will be defining research focus and approach, conducting primary and secondary research, reframing problems, uncovering needs, strengths and constraints. You will be working in collaboration with our designers and service teams to ensure everything we do is outcome-focused, championing the voice of our residents and communities.
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Lead Service Designer
As a Lead Service Designer, you will be leading a multi-level team of 6 Service Designer as part of our in-house product function. You will be developing our people, growing practices and championing people-centred and service design thinking. We are a new team, so there’s plenty of scope for you to shape the culture, purposes and processes of how we design and deliver public services that are fast, accessible, joined-up and simple to use.
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Senior Service Designer
As a Senior Service Designer, you will be part of our in-house product function to lead on our most complex and challenging work. You will be working in empowered multi-disciplinary teams and with partners throughout the entire design and delivery process, acting as the bridge between transformational goals and the practicalities of product and service delivery. As a senior practitioner, you will be setting design direction, improving and reimagining services, framing creative problems, crafting and prototyping service details, and orchestrating work to support implementation. You will actively organise our service design ways of working and build strong relationships with senior stakeholders.
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Senior Product Designer
As a Senior Product Designer, you will be part of our in-house product function to lead on our most complex and challening work. You will be working in wmpoered multi-disciplinar teams and with partners throughout the entire product lifecycle. As a senior practitioner, you will be getting your head into our product ecosystem, identifying product opportunities and propositions, designing products that are simple, useful, and accessible. You will actively organise our product design ways of working, champion product thinking and work strategically across the council to deliver outcomes.
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Product Designer
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Product Manager
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What it is like to work in our team
We’re proud of our compassionate, progressive culture here at RBG and we value all of our staff for their skills, accomplishments, characters and passion. We asked some of our digital team to describe their experiences of working at RBG.
Let's chat
If you'd like to find out more about these roles, we’d love to talk. You can drop our Head of Product an email at lingjing.yin@royalgreenwich.gov.uk, or book a 15 mins video call with Lingjing here.