Thames Water smart meter visits

Published Friday, 08 January 2016

Thames Water starts door-to-door visits to tell residents about a smart metering programme this month.

Representatives from their charity partner Groundwork will provide information about the work involved and answer questions from residents.

Before Groundwork visits, residents will receive a letter and information booklet. Royal Greenwich trading standards officers are reminding residents to be aware of rogue traders and are reminding people that callers from Groundwork and Morrison Utility Services will wear Thames Water uniforms (along with their own company name) and will show ID cards that can be verified by calling Thames Water on 0800 316 0989. Residents can also call Thames Water to set up a doorstep password on the same number.

Homes in the wards of Coldharbour and New Eltham, Eltham North, Eltham West, Shooters Hill, Thamesmead Moorings, Abbey Wood and Plumstead will be visited this month.

Residences in Eltham South and Glyndon will be visited in February. Properties in the Kidbrooke and Hornfair, Middlepark and Sutcliffe wards will be visited in March followed by homes in Blackheath Westcombe, Woolwich Riverside and Greenwich West in April.

People with concerns can call trading standards on 020 8921 8223 or email


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