Greenwich

Council Location

Call customer services on 020 8854 8888 or visit the Eltham or Woolwich customer service centre to get in touch with the Royal Borough of Greenwich.

The Eltham Centre

2 Archery Road,
London SE9 1HA

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Opening times

  • Centre opening times: Monday to Friday from 7am to 10pm, Saturday and Sunday from 9am to 5pm.
  • Cash office: Monday and Friday from 9am to 5pm (closed 1pm to 2.15pm).
  • Service centre: Monday to Thursday from 8am to 8pm, Friday 8am to 6pm and Saturday 9am to 5pm. We value your time, so please make an appointment for all Council Tax and benefits enquiries. To make an appointment or speak to an advisor, call 020 8921 4147 for Council Tax or 020 8921 4900 for benefits.
  • Disabled access: Signing and hearing loop facilities are available for deaf customers to access council services during office hours. Wheelchair access is available via the Archery Road entrance.
  • Self-service kiosk: Monday to Friday from 7am to 10pm, and Saturday and Sunday from 9am to 5pm.

The Woolwich Centre

35 Wellington Street,
London SE18 6HQ

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Opening times

  • Service centre opening times: Monday to Friday from 9am to 5pm. We value your time, so please make an appointment for all Council Tax and  benefits enquiries. To make an appointment or speak to an advisor, call 020 8921 4147 for Council Tax or 020 8921 4900 for benefits.
  • Disabled access: Signing and hearing loop facilities are available for deaf customers to access council services during office hours. Wheelchair access is via Wellington Street.
  • Cash office: Monday to Friday from 9am to 5pm.
  • Self-service kiosk (in the main lobby): Monday to Friday from 8.30am to 5.30pm.