Pollution complaints

Statutory nuisances

Smoke, gases, dust or smells from your premise may affect the use or enjoyment of other premises. We will investigate all complaints about such nuisances - known as statutory nuisances.

Some examples of such complaints include:

  • smoke from burning trade refuse
  • smoking chimneys
  • dust from building and demolition activity
  • cooking smells from restaurants.

The law does not allow the Royal Borough of Greenwich to deal with complaints of smells from domestic properties.

Abatement notice

If a complaint is justified, we will issue an abatement notice to the person responsible. This means the owner or occupier of the premise must reduce the emissions to an acceptable level.

Failure to comply with an abatement notice is an offence and may lead to legal action.

Enforcement policy

To find out more about how the Royal Borough ensures compliance with legislation, read the enforcement and prosecution policy.

Download: Environmental Health and Trading Standards enforcement and prosecution policy

Report a problem

If you think there is a problem with the air around your area - be it excessive smoke, dust or smells - report it: