Report a problem with air quality

Air quality issues around your area

If you think there is a problem with the air around your area - be it excessive smoke, dust or smells such as bonfire smoke - you can report it to us.

Telephone hours are Monday to Thursday 9am to 5.30pm and Friday 9am to 4.30pm.


For emergencies during the evenings and weekends, call our emergency out-of-hours number on 020 8854 8888.

We will log your details and the nature of your report. If we cannot deal with your enquiry immediately, we will aim to get back to you within five working days.

Air pollution warnings by text

You can register to have air quality warnings sent straight to your home telephone, mobile phone or computer when there is a forecast of poor air quality or pollution.

Find out more about airTEXT