Apply for a disabled person's Freedom Pass

Complete the application form and return it to the address given on the form with:

• a passport photograph
• written evidence of your disability if stated in the application form
• and two items showing proof of address - read on for examples.

If you think you qualify under the secondary criteria, you may be asked to hand in a form for your GP to complete (with stamp and signature).

Help with completing the forms

If you have trouble downloading or printing the forms, or need help completing them, contact the Mobility Team or visit one of our service centres, The Woolwich Centre or The Eltham Centre.

Proof of address

You can provide any two items from this list as proof of your address:

• current retirement pension book
• current Council Tax payment book
• council or housing association rent book
• TV licence
• utility bill dated within the last three months
• bank or building society statement dated within the last three months
• HM Revenue and Customs letter dated within the last three months
• Council Tax bill dated within the last three months
• benefits agency letter dated within the last three months
• letter of pension entitlement dated within the last three months.

Disabled and under 18?

If you are under 18 and disabled, it is better for you to apply for a Freedom Pass than to use free travel for under-18s. A Freedom Pass will allow you to travel for free on trains. Free travel for under-18s who are not Freedom Pass holders does not extend to trains.

What happens next

If your application is approved, we will issue a letter of authorisation. Take this letter, together with one passport photograph, to the post office to order your Freedom Pass.

The post office will issue you with a receipt.

With the reference number on your receipt, you can:

• track your Freedom Pass application online
• call London Councils on 0845 275 7054 to track your application.

Your Freedom Pass will normally be delivered to your home within ten working days.