Are you worried about becoming homeless?

If you're homeless or worried about becoming homeless, contact the Royal Borough of Greenwich (Housing Options and Support) as soon as you can. You can often avoid becoming homeless if you act quickly and get the right help.

Call: 020 8921 2863
Visit: The Woolwich Centre

If you're already homeless and sleeping rough, contact the Royal Borough of Greenwich or Street Link.

If you've seen somebody sleeping rough, report a rough sleeper (Street Link).

How the Royal Borough of Greenwich can help

Ways in which the Royal Borough of Greenwich can help prevent you from becoming homeless include:

  • helping you to avoid being evicted by a private landlord
  • negotiating with your lender if you're a home owner
  • helping you stay in the family home until you find another place to live
  • advising you on finding somewhere else to live.

The council has specialist teams to provide housing support for young people and housing support for people who are considered vulnerable, for example, people who have physical or mental ill health issues, a history of substance misuse, or have come out of prison or care.

If you're a private tenant or home owner at risk of becoming homeless, our Housing Aid Centre may be able to help.

The council has legal duties to provide accommodation to some, but not all, homeless people. If the council can't help you prevent homelessness, it will carry out a homeless assessment to establish if it has a duty to help you.

Looking for somewhere to live?

If you're homeless now or are likely to be homeless soon, you should look for alternative housing.

Council and housing association homes in Royal Greenwich are available through the Greenwich Homes choice-based lettings scheme. You need to join the housing register to bid for properties in the scheme.

There's a long wait for social housing so if you need somewhere to live now you must look at other options, particularly privately rented accommodation.

You may be able to get help through HACTRAC, a council-run scheme to help families find private rented accommodation and stop them becoming homeless.

Contact Housing Options and Support Service

Monday to Friday, 9am to 5pm

020 8921 2863

The Woolwich Centre,
35 Wellington Street,
Woolwich SE18 6HQ

Out of office hours, call 020 8854 8888

Contact 1st Base Housing

The Point,
47 Woolwich New Road,
Woolwich SE18 6EW

020 8921 8825