Greenwich

Privately owned or rented homes

Help for private tenants

If you rent your home from a private landlord, your landlord is responsible for making sure your home is kept up to a reasonable standard of repair.

If you are experiencing difficulties in getting repairs done, contact Residential Services.

What will happen next?

The Council has powers to require private landlords to carry out some repairs and improvements. An environmental health officer may visit your home and then talk to your landlord.

The Housing Aid Centre also gives advice to private tenants on repairs, rent and security of tenure.

Help for the elderly and vulnerable

If you are an older person, disabled person or have a young family and are living on a means-tested benefit or tax credit, we can:

  • carry out a fire safety check of your home
  • give you advice about how to reduce the chance of an accidental fire
  • install smoke detectors where appropriate.

Grants are available to people on means-tested benefits or qualifying tax credits for central heating repairs or installation and home insulation via our Coldbusters scheme.

Want to know more?

For further information, please contact Residential Services.

Contact Residential Services

020 8921 8157

Contact the Housing Aid Centre

Our drop-in advice centre is open Monday to Friday, 9am to 5pm at the Woolwich Centre. Textphone number: 020 8921 2859.

Housing Aid Centre,
FREEPOST RSSR-SYAH-SLZS,
Upper ground floor, Woolwich Centre,
35 Wellington Street,
London SE18 6HQ

020 8921 2618/2610

020 8921 2636