Housing Resettlement Service

The Housing Resettlement Service gives housing support to people who are vulnerable in some way. You may need housing support because you are homeless or might become homeless, are being evicted by your landlord, or are in temporary or unsuitable accommodation.

There are five Housing Resettlement teams:

• community team – works with people with physical and sensory disabilities or learning difficulties, older people, refugees, people with HIV and AIDS, people experiencing domestic violence, or those who are vulnerable for some other reason
• hospital discharge team - works with people with physical health problems and disabilities.  If you are currently in hospital, and need support around your housing before you can be discharged, the hospital discharge team might be able to help
• mental health team - gives housing support to people who are in contact with local mental health services and who need support with their housing
• family support team – supports families with children who are at risk of losing their home, or are in temporary or unsuitable housing.  For more information please contact the team directly
• Moving on Support Team (MOST) - supports people with a substance misuse or offending history who need help with their housing.

What kind of support is available?

A support worker will carry out an assessment to decide what support you need. Types of help include:

• managing money, claiming benefits and sorting out debts, including rent arrears and council tax debt 
• registering with a doctor, or getting help from other services
• putting people in touch with education, training or work opportunities
• putting people in touch with cultural and community groups
• advising about different housing options.

Depending on the assessment, a support worker may also help some people find a private rented home and provide support with moving in and managing a tenancy for a period of time.

We can also occasionally help people move into supported housing.

Aged between 16 and 21?

1st Base provides housing and homelessness advice for young people, including young parents.