Housing options for people experiencing domestic violence

Your housing options

There are different forms of help available depending on your situation, for example, if you live with your abuser or you live alone.

Emergency housing

If you need emergency housing, you can either:

  • call Housing Options and Support on 020 8921 2863 (Monday to Friday, 9am to 5pm) or 020 8854 8888 (out of hours)
  • visit the Woolwich Centre (Monday to Friday, 9am to 5pm).

If you're a council tenant

Contact your tenancy officer. They'll talk to you about your options and help you agree a plan of action. They can also help you to arrange temporary accommodation if necessary or give you advice on making your home more secure.

Don't make any big decisions such as giving up your tenancy until you've had advice.

If you're a private tenant or home owner

Contact the Housing Aid Centre for advice.

Making your home more secure

Greenwich Domestic Violence and Abuse Services (GDVA) runs a scheme aimed at helping you stay in your present accommodation by getting extra security for your home by, for example, changing locks.

Call 020 8317 8273 to find out more about GDVA's Sanctuary Scheme.

The housing charity Shelter also provides advice on taking steps to make your home safer.

Moving to a refuge

Refuges can provide somewhere safe for you and your children to stay.

GDVA provides refuge spaces in the borough for women and children.

To ask for a referral to a GDVA refuge, call 020 8317 8273.

The charity Refuge also has information about refuges. Call the National Domestic Violence Helpline for referrals.

Housing rights

For free information on your housing rights, contact Greenwich Housing Rights.

Greenwich Domestic Violence and Abuse Service

020 8317 8273

Contact Housing Options and Support Service

Monday to Friday, 9am to 5pm (Out of office hours, call 020 8854 8888)

The Woolwich Centre,
35 Wellington Street,
Woolwich SE18 6HQ

Contact Shelter

Use the freephone number for confidential housing, welfare rights and debt advice.

Open Monday to Friday 8am to 8pm, Saturday to Sunday 8am to 5pm. Includes minicom service.

0808 800 4444