Choosing a builder
What Trader? scheme
The Royal Borough of Greenwich's What Trader? scheme lists home-improvement traders based on customer feedback.
Each business registered with the scheme receives a customer satisfaction profile based on comments on its quality and service. The profile can help other customers to decide whether to use the trader.
As a customer, you can also leave feedback or complain about a trader.
The success of the scheme depends on traders and consumers being willing to take part.
Register as a trader
There is a registration section for businesses carrying out work in Royal Greenwich and who wish to join the scheme.
Consumers thinking of using a trader not already in the scheme can help by asking whether they are prepared to join.