Choosing a builder

What Trader? scheme

The Royal Borough of Greenwich's What Trader? scheme lists home-improvement traders based on customer feedback.

Each business registered with the scheme receives a customer satisfaction profile based on comments on its quality and service. The profile can help other customers to decide whether to use the trader.

As a customer, you can also leave feedback or complain about a trader.

The success of the scheme depends on traders and consumers being willing to take part.

Register as a trader

There is a registration section for businesses carrying out work in Royal Greenwich and who wish to join the scheme.

Consumers thinking of using a trader not already in the scheme can help by asking whether they are prepared to join.

What Trader? website