About the Welfare Rights Service

The Welfare Rights Service advises Royal Greenwich residents on financial benefits.

You can find a range of advice on benefits and grants on this website, and also download advice leaflets.

If you are a Royal Greenwich resident and need further information, you can contact the Welfare Rights Service to:

• get a free benefit check to make sure you are not missing out on benefits and tax credits
• order advice leaflets.

If you do not live or work in Royal Greenwich, try looking for an advice agency in your area by visiting the Community Legal Advice website.

Order leaflets

To order leaflets, use our online leaflet order form or telephone us.

Please note that the following leaflets are only available as downloads:

• Benefits for Children at School
• Benefits and Work
• Benefits if you are sick or disabled
• Babies and benefits.

Forms and other leaflets

We also keep limited stocks of claim forms and leaflets produced by other organisations (such as HM Revenue and Customs, Jobcentre Plus and the Pension Service).

To request these, please contact us.

Where to go for advice in Royal Greenwich

You can find out about local advice centres in your area by using our online advice centre finder.

Housing Benefit or Council Tax Benefit

If your enquiry is about the status of your housing benefit or council tax benefit claim, please contact the Revenue and Benefits service.

Free mobile calls to 0800 DWP numbers

Please note that many of the numbers for claiming benefits and tax credits begin with 0800 or 0845.

Calls are free to most 0800 Department of Work and Pensions numbers from BT landlines or mobile phones with O2, 3 UK, Orange, Tesco Mobile, Vodafone, T Mobile and Virgin Mobile.

If you are unsure, please check costs with your service provider. You may have to pay if you use another phone company. Ask for a call-back if you are concerned about the cost of a call.

There are different rules for calls to 0845 numbers, so check with your service provider.