Problems paying your council tax
If you can't pay your council tax
Please note - it's important to let us know if you're struggling to pay – you could face extra costs and a prison sentence for not paying your council tax.
Get help with paying council tax
If you get a summons
If you get a summons for unpaid council tax, you must pay it and any associated costs immediately. If you can't pay it, contact the council tax office without delay.
If you don't pay, the matter will go to court and a liability order will be granted. This means the Royal Borough of Greenwich can instruct:
- your employer to take money directly from your earnings
- Jobcentre Plus to take money directly from your benefit
- an enforcement agent to collect your debt, which may include seizure of goods from you to sell at auction.
The council can also make:
- you bankrupt
- a charging order against your property - this means your house could be sold to recover the arrears.
You must provide details of your work or benefits to the Royal Borough of Greenwich when asked to do so.
If you don't pay before the court date or attend the court summons, the Royal Borough of Greenwich will make a request to the court in your absence to grant a liability order.
For more information on the actions the council takes to collect and recover unpaid council tax, you can read the Royal Borough of Greenwich's council tax collection and recovery policy.