Find out how well GLLaB is doing

GLLaB has set targets for customer satisfaction levels and regularly monitors and reviews performance. You can download the following documents relating to GLLaB's customer service aims and performance:

GLLaB has received the Cabinet Office Customer Service Excellence Award and the Matrix standard for the services it delivers.

If you're a job seeker, you can find relevant information about GLLaB on the GLLaB home page.