If you want to check or ask about pest treatment on your property, look for a local or national pest control provider.

Find a registered pest controller

Pest issues from a neighbouring property

If you believe a pest issue comes from a neighbour, speak to them about the problem.

You may wish to jointly employ a pest control service to tackle the issue at both properties at the same time.

If the problem persists, email private-housing-regulation@royalgreenwich.gov.uk with a description of the measures you've taken to date. Include images or any other evidence from the neighbouring property.

Pest treatment

Council tenants and council leaseholders

Pest control services are free of charge if you are a tenant or leaseholder of Royal Greenwich council-owned property. Council tenants and council leaseholders requiring pest control services should:

• call the Pest Control Team on 020 8921 8900
• email pestcontrol-housing@royalgreenwich.gov.uk

The Pest Control Team are available from 8am to 4pm, Monday to Friday.

We help to get rid of:

• bed bugs
• cockroaches
• fleas
• mice
• rats
• pharaoh ants
• wasps

Residential landlords

We do not expect private or non-council tenants to pay for pest treatment services.

Pest control is part of the landlord's cost of doing business so private landlords should pay pest treatment fees in all cases.

Private tenants

We view pest control as a potential cost of doing business as a private landlord. We expect private landlords to pay pest treatment fees in all cases.

We do not expect private or non-council tenants to pay for pest treatment services and so we do not offer a direct chargeable treatment service to private tenants.